Question

I've attended an appointment that I paid for using HotDoc. How do I now claim my Medicare rebate?

Solution

HotDoc helps supply your practice with online appointment bookings and a platform to take payments for appointments.

HotDoc does not process Medicare rebates for a patient or on a patient's behalf. If you have any questions about the following, please contact your practice directly using the contact information listed on your clinic's bookings page to discuss.

• Queries about consultation fees
• Whether the practice has submitted your Medicare claim on your behalf
• Request for your invoice from the practice for your payment/appointment
• Provider details
• How a medicare rebate is requested

You can also view this Medicare article on how to claim through Medicare online after you’ve paid your doctor: https://www.servicesaustralia.gov.au/medicare-claims?context=60092