Question

Why does my upcoming appointment say Appointment Modified?

Solution

When an upcoming appointment changes from Confirmed to Modified, it means that HotDoc can see that the clinic has made a change to this appointment. As these changes are made from within the clinic's own software, HotDoc cannot be sure whether this appointment has been rescheduled or cancelled.

Please reach out to the clinic directly via phone if you require more information about how your appointment has been modified.

Need more help?

If you're still experiencing issues from here, feel free to submit a request and we'll be in touch soon.