Question
Will my clinic charge me a fee for not attending or cancelling my booking via HotDoc?
Answer
If you have any queries regarding the cancellation policy of a medical centre, you must check directly with your practice via phone as to the details of their late cancellation or non-attendance fee policy.
- HotDoc provides medical centres with an online booking system and can assist patients with creating an account and booking online with their chosen clinic.
- HotDoc is unable to pass any messages on to your clinic on your behalf.
You can find your clinic's contact phone number on their HotDoc bookings page by searching for them via our HotDoc Website.