Submit a patient support request

Having trouble with HotDoc? Our support team is here to help. Fill out an enquiry and one of our experts will get back to you within 1 business day.
Need to contact your clinic?

For help with appointments, prescriptions, referrals, test results, billing or your care, your clinic is the best place to contact.

How to contact your clinic or doctor
Support Hours:
  • Monday to Thursday 8:45am – 5:30pm AEST
  • Friday 9am-5pm AEST
*Operation hours subject to change on Victorian Public Holidays