Question

Will my practice charge me a fee for not attending or cancelling my booking via HotDoc?

Answer

If you have any queries regarding the cancellation policy for the practice you have booked an appointment for, you must check directly with the practice via phone as to the details of their late cancellation or non-attendance fee policy.

• HotDoc provides practices with an online booking system and can assist patients with creating an account and booking online with their chosen clinic.
  
  
• HotDoc is unable to pass any messages on to your practice on your behalf.

You can find your practice's contact phone number on their HotDoc bookings page by searching for them via our HotDoc Website.