Question

I need to book a specific type of appointment for my needs. Can I do this using HotDoc?

Solution

When booking an appointment directly through a practice, the appointment types that you will see are chosen and configured by the practice directly.

• Most clinics will offer a 'Standard Appointment' type which may be appropriate for most issues. But sometimes they may also offer more specialised appointments for their patients to select from.
  
  
• If you click the book appointment button on a practices page, you will be shown a list of available In person and telehealth consult types at their practice. Noting that you can see more options by clicking, 'Show more'. 
  • If the practice offers request types online such as repeat prescriptions or referrals, you will see this option as well. Although you must be an existing patient at the practice to choose these options. 
    
    
    
    
• As the appointment types are set by the clinic, please contact your preferred practice via phone to request any appointment type you are unable to choose online. You can find your practice's contact number at the top of their HotDoc booking page.
  
  
• If you are making a booking for an issue that may require more time than a standard consultation, and a longer appointment option is not shown online, you may also need to contact your clinic via phone to request this.