If you would like to make changes to your booking after it's been confirmed, you will firstly need to cancel and then re-book it under the correct details. You may wish to do this if you have booked the appointment under the wrong name, for the wrong time or with an incorrect appointment reason.
Cancel and reschedule your appointment by following this guide
Book for a family member via the app here or register a family member to your account via the website here.
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