Submit a patient support request

Having trouble with HotDoc? Our support team is here to help. Fill out an enquiry and one of our experts will get back to you within 1 business day.

Need to contact your clinic?

For help with appointments, prescriptions, referrals, test results, billing or your care, your clinic is the best place to contact.

Please tell us what your enquiry relates to:

Your email address

Subject

What is your enquiry?

Please include as much information as you can to help our support team start investigating your issue promptly.

What best describes your issue?

Device type

Device version

Browser

Browser version

Mobile number

Please enter your mobile number so our team can locate your account.

Date of birth dd/mm/yyyy

Please enter your DOB dd/mm/yyyy so our team can locate your account.

Attachments

Add file or drop files here