HotDoc and Security

HotDoc has a strict code of privacy in keeping with what you would expect from your doctor. All personal information is encrypted to best practice industry standards. 

  • Your account and appointment information can only be accessed after authentication of multiple ID points, e.g. full name, date of birth and phone number
  • The HotDoc website and API only work with SSL browser encryption to provide a secure connection with your device and to protect your information
  • All of our servers and databases are managed within Australia with all data staying safely within our strictly managed environment

If you want to find out more about our commitment to your privacy, you can find our Privacy Policy here.


For any security or privacy questions, please email


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