Question

Why am I unable to find my usual clinic or practitioner on the HotDoc app or website?

Solution

If you are not able to locate your preferred clinic or provider to request an appointment, it may indicate that your clinic does not currently use HotDoc for online bookings, or may have chosen to keep your usual practitioner for phone bookings only instead.

You can contact your preferred Clinic directly via phone to book or check back on our booking page soon to see if they have added HotDoc as their preferred online booking provider. 

If you require any further assistance booking an appointment online, you can find help with this here.