Question

I've forgotten the password to my HotDoc account. How do I reset it?

Solution

In order to reset your password, you will need to have access to your email address that your HotDoc account is registered to.

• If you do not have access to that email address, you can sign up for a new account with your current email address instead.
  
  
• If you do have access to the email address, follow the instructions below to reset your password.
  

Guided Tutorial

Instructions

1. From the login page, select Reset my password:
   
   
   
2. Enter your registered HotDoc account email address and select Reset my password. 
   
   
   
   
3. Check your email account for the reset password email and click the reset password link:
   
   
   
   
4. Enter your new password twice in the given fields, then select Save new password.
   
   
   
   
5. You will then be logged into your account and ready to book an appointment:
   
   
   
   
   
6. If you're not receiving an email to reset your password, please review this article Why am I not receiving my password reset email? to resolve the issue.