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  1. HotDoc Help
  2. Online & App Bookings

About HotDoc Bookings

  • How will I receive my tax invoice so that I can submit a medicare or insurance claim?
  • How do I cancel or reschedule a HotDoc-booked appointment?
  • How do I book an appointment with my practitioner?
  • How to pay for an appointment using HotDoc
  • Why did I receive an appointment declined email when booking online?
  • Why do I have a pending payment in my account when I haven't attended my appointment yet?
See all 18 articles

New Features and Updates

  • Will appointments booked through my clinic appear in my HotDoc account?
  • How do I view my appointments?
  • How do I check in for my appointment using the HotDoc app?

Forms

  • I am having trouble submitting my form

Telehealth On Demand

  • Telehealth On Demand FAQs
  • How do I request a refund for my Telehealth on Demand appointment?
  • Leaving a review of your Telehealth On Demand experience on HotDoc

Clinic Specific Apps

  • How do I download the Partnered Health app to book an appointment at my practice?
  • How to download the Skin Check WA app
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English (GB) العربية Italiano Tiếng Việt 简体中文 繁體中文