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About HotDoc Bookings

  • How will I receive my tax invoice so that I can submit a medicare or insurance claim?
  • How do I cancel or reschedule a HotDoc-booked appointment?
  • How do I book an appointment with my practitioner?
  • How to pay for an appointment using HotDoc
  • Why did I receive an appointment declined email when booking online?
  • Why do I have a pending payment in my account when I haven't attended my appointment yet?
  • How do I add or delete my payment details?
  • How do I book a Flu appointment?
  • What does Appointment Modified mean?
  • How do I claim my Medicare rebate?
  • Appointment not appearing in HotDoc account after clicking "View in App"
  • How to book a COVID-19 Vaccine Appointment
  • How to book and attend a Telehealth Video Consultation
  • I have a question for my doctor about a medical or billing issue
  • How to add a HotDoc appointment to Calendar
  • How do I add, remove or edit a family member?
  • How do I book an appointment for a member of my family or on behalf of someone else?
  • Why can't I find my preferred clinic?
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